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Help / FAQ

Frequently
asked.

The questions we field most before a job goes on the machine - minimums, garments, files, turnaround, compliance, and shipping. Can't see yours? Ask us directly.

- Minimums

Do you have a minimum order?

No minimum on embroidery. Screen-print starts at 20 units.

- Garments

Can you supply the garments, or do I bring my own?

Both. We stock garments from Bisley, JB's Wear, Biz Collection, and AS Colour. Or bring your own garment and we'll embroider or print on it.

- Files

What file formats work for logos?

AI, EPS, SVG, or high-res PNG. We digitise from JPG too - small digitising fee applies.

- Turnaround

How fast can you turn around an order?

Single garment same-day if pre-approved. Bulk orders: 7-10 business days depending on quantity.

- Compliance

Are your hi-vis garments compliant?

Yes. Our hi-vis range from Bisley and JB's Wear is AS/NZS 4602.1:2011 compliant.

- Shipping

Do you ship Australia-wide?

Yes. Pickup available at 409 Grand Junction Rd, Wingfield SA 5013, or we ship Australia-wide via Australia Post.

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Scale

From one shirt to a thousand -
same shop, same standard.

Single shirt for a milestone? Bulk run for a launch? Both welcome. No minimum order, no setup fee on basic embroidery.

qty 1

Same-day digitising

Single garments turned around fast when you need one now.

qty 10-100

3-5 day turnaround

Team orders, uniform refreshes, event runs - delivered fast.

qty 100-1,000+

7-10 day turnaround

Dedicated production slot, priority scheduling, bulk pricing.